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Getting Started FAQs

I'm ready to lose weight, but what costs are involved with the Program?

Registering is free and takes only a few minutes online.

Each meal replacement shake and soup packet costs $3.99. You'll need one for breakfast and one for lunch each day, but that still works out to less than $56 per week.

You can view the cost of other optional products on our product range page. Delivery charges apply so it's often better to order more supplies less often to minimize postage.

How many meal replacement packets do I have to order at one time?

You must order a minimum of two weeks (28 packets) at a time for mail orders. 

Are there a variety of flavors to help vary the Program?

Yes! There are 9 flavor choices and you can mix and match them as you like to keep your Program interesting. Our soups are Creme of Chicken and Mediterranean Tomato. Our shakes come in Banana, Chocolate, Espresso, French Vanilla, Café Latte, Strawberries and Cream, and Wild Berry.

Additionally we now have two delicious soy shake flavors - Chocolate and Vanilla.

How important is it to use a multivitamin and mineral supplement during the Program?

Our shakes and soups provide a significant portion of your recommended daily intake of vitamins and minerals. However, to make sure you’re getting everything you need it’s important you get the remainder from your protein based meal of the day in combination with our Balanced Multivitamin supplements. The use of a multivitamin and mineral supplement provides vitamins, minerals and other essential nutrients that your body requires while on a low carbohydrate program.

How can I pay for my order when buying online?

We accept Visa and Mastercard credit card payments and PayPal for mail order deliveries.

Will the product interfere with any medications I am currently taking?

The products will not interfere with any medication. However, as you lose weight your medication dose requirements may reduce. Therefore, we strongly recommend regular visits to your doctor, especially if you’re on medication for any of the following: epilepsy, blood clotting, low or high blood pressure, cholesterol, Type II diabetes, or thyroid problems.

Can I go on the Program if I am pregnant or breast feeding?

No, Women who are pregnant or breast feeding are unable to go on our Program. It doesn’t provide sufficient calories and nutrients to sustain both mother and baby. But talk to us once you stop breastfeeding – it’s the ideal way to shed those baby pounds.

Can I go on the Program if I have kidney (renal) problems?

Those with kidney problems may take part in the Program provided they do not have specific protein or fluid restrictions, or their doctor hasn’t asked them to make other specific dietary modifications. If any of these are the case please obtain written consent from your doctor, and give us a call.

I have high blood pressure; can I be on the Program?

Yes, this Program will help you lose weight and in addition, may assist with your blood pressure. Your doctor should monitor your condition on a regular basis.

If I have had a heart attack or stroke, can I go on the Program?

Yes, but only 6 months after your stroke or attack. Your doctor should monitor your condition on a regular basis.

Will the Program boost my sex life?

As your weight comes off and your energy levels increase, you’ll feel much better during any type of physical activity, including sex.

Can people with diabetes go on the Program?

People with Type II diabetes can enjoy the Program with the approval of their doctor and may also find their medication levels reduce along with their weight. Regular medical supervision is advised.

People with Type II diabetics require written consent from their doctor before they are able to register for the Program. You can find out more on our diabetes page.

Can children use the Program?

We accept children into the Program as long as they have the approval of their doctor and have passed the pubertal growth period. Our Program will help educate children about healthier lifestyle options, making it a positive change for good.

NB:Consult your doctor or healthcare professional for advice before starting on a weight loss program.


Last updated 23 December 2008