Privacy Policy
Ordering Tony Ferguson products online is designed to be as simple as possible, while allowing maximum security and privacy for all your details.
Encryption
Crucially, unencrypted credit card details will not be stored on our server, and will be sent only in encrypted form. The encryption technology we use is SSL.
Your Choice
If you do not wish to place your order on the internet, we offer you the option of phoning, faxing or mailing in your order.
Tony Ferguson Weightloss
PO Box 545
Penrith BC NSW 2751
Australia
Phone: 1866 518 0407
Fax: +61 2 4722 8811
Collecting Anonymous Information
We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.
We may share non-personal, aggregated information with our partners for research purposes. We will never identify or disclose individual customers or visitors information or purchases but may disclose how many customers bought a specific item or used a specific service such as an email list.
Collecting Personal Information
We collect personal information submitted by you to manage and deliver your order, and to provide you with support while you are on the program. We do not disclose personal information for any other purpose.
Use of Personal Information
We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie. a courier) as selected by you when you place your order. We also retain your order details in a secure offline system that is NOT connected to the internet. This is so we have a record of your order should you wish to return or exchange an item at a later date.
Under no circumstances will Tony Ferguson Weightloss sell or receive payment for licensing or disclosing your personal information.
Cookies For added convenience, we have employed a "cookie" system for our website. A "cookie" is a small file placed on a customer's machine which lets our site store information. This information allows us to make our site easier to use. Cookies allow our servers to keep track of customer details between visits to our site. The information stored by the cookie includes the data that is provided during online registration. This information is only accessible online when a customer enters their username and password. Other information stored by the cookie includes website traffic data. This is not used to identify individual details but only collated into aggregate anonymous results in order to evaluate and improve our shopping service for our customers.Credit card information is never stored in the cookie.
Privacy
Personal information like address, phone etc is only accessible after supplying a username and password.
Email Addresses
We will store your email address if you: send us a query; place an order or subscribe to an email list. Your email addresses is used for the purpose you provide it for and statistical information.
They are never disclosed for any other purpose.
Spam
We will never knowingly send you electronic messages without your consent.
Credit Card
Unencrypted credit card information is NOT stored on our internet servers. When you place an order our website encrypts and passes all order information to our back-office system. This system is not connected directly to the internet.
Firewall
Our order processing system is protected by a firewall. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users.
Third Parties
Tony Ferguson Weightloss never sells personal or anonymous information to third parties.
Feedback and Complaints Handling Procedure
Tony Ferguson Weightloss welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information presented on this page.
Peace of Mind
We will only use your details and order information, including mailing addresses, email address, and phone number, to fulfil your order, to advise of the status of the order and to provide you with support while you are on the program.
Last updated 02 April 2009
